Cancellation policy

Unavailable Items / Store Credit

We serve boutique owners purchasing inventory for resale. When an item becomes unavailable, most boutiques still have a sale with their customer and simply need a replacement item.

For this reason, unavailable items are issued as store credit by default so you can quickly replace the item with another product and keep the sale.

Over 75% of our customers are repeat buyers, making store credit the fastest solution.

If you prefer refunds to your original payment method instead, email us and we will add a note to your account.