Complete our Wholesale Application. Once your application has been reviewed and approved, you'll receive access to shop our website.

Apply For Wholesale Access

Applications are typically reviewed within 1–2 business days. We'll notify you by email once your account has been approved.

Click Retailer Login at the top of our website and enter the email address and password associated with your wholesale account.

Click Forgot Password on the login page to reset your password. If you continue having trouble, contact our team and we'll be happy to help.

Yes! You can update your contact information, billing details, and shipping addresses from your account dashboard after logging in.

Absolutely! We love supporting new boutique owners. As long as you meet our wholesale requirements, we'd be happy to review your application.

We recommend placing separate orders for preorder and ready-to-ship merchandise, as preorder items ship once they arrive at our warehouse.

Because Thomas & Co. operates primarily on a pre-order model, orders are submitted directly into production shortly after they are placed. For this reason, we are generally unable to edit or cancel orders once they have been submitted.

We understand that mistakes can happen. If you need to make a change or cancel an order, please contact us immediately after placing it. While we cannot guarantee that changes can be made, our team will do our best to accommodate your request if production has not yet begun.

Once an order has entered production or processing, no changes or cancellations can be made.

Orders are placed directly through our wholesale website for the fastest and most accurate processing.

What Payment Methods Do You Accept?

Thomas & Co. accepts a variety of secure payment methods for your convenience, including:

• All major credit and debit cards
• Apple Pay
• Google Pay
• PayPal
• Shop Pay

Payment is due at the time your order is placed. 

Ways to Place an Order

Thomas & Co. offers several convenient ways to order inventory:

1. Order on Our Website

Shop our latest Ready to Ship and Preorder collections anytime through your wholesale account on our website.

2. Exclusive Facebook Group

Join our exclusive retailer Facebook group for special releases, restocks, and limited-quantity inventory.

To purchase from a Facebook sale:

• Comment on the sale thread with the requested information.
• An invoice will be sent to the email address on your account.
• Invoices must be paid within 24 hours. Unpaid invoices will be canceled, and the merchandise may be offered to the next retailer in line.

3. Faire Storefront (Insert Direct FAIRE LINK) 

You may also shop Thomas & Co. through our Faire storefront if you prefer to place your wholesale orders on the Faire platform.

If you have any questions about placing an order, our Customer service team is happy to assist.

Ready-to-ship orders are processed as quickly as possible during normal business hours. Shipping times may vary based on order volume and carrier schedules.

Shipping is automatically calculated at checkout based on the total weight of your order.

Shipping options are available at checkout. If you need your order quickly, contact our team before placing your order and we'll do our best to help.

Please contact us for current international shipping availability.

Yes! Route Purchase Protection is available during checkout.

Adding Route is optional, but we highly recommend it. If you'd like coverage for lost, stolen, or damaged packages, you'll need to add Route to your order before completing checkout.

All wholesale sales are final.

• We do not accept returns or exchanges.
• We do not offer refunds.
• Returns will not be accepted for incorrect sizing.
• Returns will not be accepted for slight color variations between product photos and the actual item.

If you receive a damaged or incorrect item, please contact our team as soon as possible so we can assist you.

Please inspect your order upon delivery and contact us as soon as possible if you receive damaged or incorrect merchandise. We'll work quickly to resolve the issue.

Many of our best sellers are restocked when possible, but availability varies by style. Follow our VIP Group for restock announcements.

Yes! Approved retailers have access to product imagery that can be used to help market your business.

Each product includes sizing information to help you order with confidence. We recommend reviewing the measurements provided on each product page.

Yes! We carry a selection of plus-size apparel to help boutiques offer styles for a variety of customers.

Some collections are produced in limited quantities. If you see something you love, we recommend ordering early to avoid missing out.

Our Ready-to-Ship collection features products that are currently in stock and available for immediate fulfillment.

Preorders allow you to reserve upcoming styles before they arrive at our warehouse. Estimated arrival dates are listed on each product page whenever available.

We release 25 new preorder styles every Monday morning.

• New collections launch every Monday.
• Orders remain open through Sunday at 10:00 PM EST.
• You can place your order anytime during the week, but all preorder submissions must be completed before the Sunday deadline.

On the last day of each month, we also host a Last Chance Day, giving retailers one final opportunity to purchase styles from that month's weekly preorder collections.

We release 25 new preorder styles every Monday morning.

• New collections launch every Monday.
• Orders remain open through Sunday at 10:00 PM EST.
• You can place your order anytime during the week, but all preorder submissions must be completed before the Sunday deadline.

On the last day of each month, we also host a Last Chance Day, giving retailers one final opportunity to purchase styles from that month's weekly preorder collections.

Preorder products are labeled "WS" followed by the preorder month in the product title.

Estimated turnaround time is 1–4 weeks, depending on vendor availability. While we work hard to provide accurate estimates, turnaround times may occasionally change.

Dropshipping is available to approved Thomas & Co. retailers. You'll need an active wholesale account before participating in our dropshipping program.

Once your wholesale account is approved, you can apply for our dropshipping program. Our team will provide everything you need to start offering Thomas & Co. products in your online store.

When your customer places an order through your website, you'll submit the order to Thomas & Co. We'll carefully pack and ship it directly to your customer.

No! One of the biggest benefits of dropshipping is that you don't need to purchase or store inventory before making a sale.

Orders are shipped without pricing information, creating a seamless experience for your customers.

Orders are processed as quickly as possible during business hours. Processing times may vary during holidays, promotions, or high-volume periods.

Join our Facebook VIP Group to see weekly launches, restocks, product previews, styling ideas, and exclusive retailer updates.

Yes! We offer Shopify integration to help simplify inventory management and product syncing.